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Customer Information
& Privacy Policy
At Wilson Bank
& Trust Community Financial Centers, the basis of each customer relationship, many of which span
generations, is trust. You have chosen to do business with Wilson Bank
& Trust, and we accept the obligation to honor that relationship with
great care, beginning with the information you have chosen to share with
us. We believe that your privacy should not be compromised. At the same
time, we want to offer you the array of financial products and services
you need to accomplish your financial goals. We believe we can do both
through the privacy policy outlined below.
Our Customers Expect
Privacy
We understand that you expect your personal and financial affairs to be
held in the strictest confidence. As a customer of Wilson Bank & Trust,
you have entrusted us to protect your privacy and to safeguard your personal
information. We take this responsibility seriously and have designed policies
and procedures to prevent misuse of this information.
Why We Collect,
Retain, and Use Customer Information
We collect, retain, and use information about you only where we believe
it will help administer our business or provide products, services, and
other opportunities to you. If we collect information about you, we will
do so only for a specific business purpose; and if you request, we will
tell you why we are collecting the information. Some of the reasons we
use your information are the following: to protect and administer your
records, accounts, and funds; to comply with certain laws and regulations;
to help design and improve our products and services; and to better understand
your financial needs.
We Will Maintain
Accurate Information
Wilson Bank & Trust has established procedures to ensure that your
financial information is accurate, current and complete, in keeping with
reasonable commercial standards. We also pledge to respond to requests
to correct inaccurate information in a timely manner.
We Will Limit Access
To Your Information
Each Wilson Bank & Trust employee is required to follow our Company's
"Code of Conduct," which states that all customer information
is considered private and privileged and is to be used solely for the
purpose of providing you with the finest service available.
Security Procedures
Protect Your Information
Wilson Bank & Trust is committed to the security of your financial
and personal information. All of our operational and data processing systems
are in a secure environment that protects your account information from
being accessed by third parties. We maintain and grant access to customer
information only in accordance with our internal security standards.
We Restrict Disclosure
of Account Information
It is the bank's policy not to reveal specific information about customer
accounts or other personally identifiable data to unaffiliated third parties
for their independent use, except for the exchange of information with
reputable information reporting agencies to maximize the accuracy and
security of such information or in the performance of bona fide corporate
due diligence or business matter, unless 1) the information is provided
to help complete a customer initiated transaction; 2) the customer requests
or permits it; 3) the disclosure is required by or allowed by law (e.g.
subpoena, investigation of fraudulent activity, request by regulator,
etc.); or 4) the customer has been informed about the possibility of disclosure
for marketing or similar purposes through a prior communication and given
the opportunity to decline (i.e. "opt out").
We Maintain Your
Privacy When We Do Business Outside Our Organization
When we do provide customer information to a third party, we will insist-
through a written agreement- that a third party adhere to privacy principles
similar to those to which Wilson Bank & Trust adheres for keeping
this information confidential.
We Will Not Share
Your Information Outside Our Organization
We maintain procedures designed to protect you confidential information.
Other than under the limited exceptions explained above it is our practice
not to share confidential customer information outside our organization.
You do not need to request this confidentiality - it is our standard practice.
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